Q:Are you factory or not?
A:instaBar is factory-based brand. Our factory established more than 10 years ago. Please feel free to check via Trade and Industry Bureau of China. It's open information and easy to verify via internet. instaBar is a newly established brand and we will focused mainly on disposables.
Q:Why choose us?
A:Ten years of manufacturing experience and good industry reputation. We can offer you the best quality product with a competitive price. You can tell via our presentation the professional design and marketing team. And as always our customer service team will be at your service at anytime.
Q:What about quality?
A: Solid quality control system and years of experience guarantee the best quality in the industry. We guarantee 100% quality inspection before each single product leave our warehouse.
Q:How long is the warranty?
A:30 days warranty after product official dispatching time of Alibaba. Any quality issue within the products, except transportation damage or artificial damage, will be compensated by us. Please note, we will replace the defective products if there are any with new ones via your next orders only.
Q:Is it possible you can lower the price if I have big quantity?
A:Yes. Please feel free to contact our sale team for big quantity order, we will do our best.
Q:Why you price is higher than other supplier?
A: We guarantee the most competitive price for product at the same quality level. We can compete with product using inferior components or factories with 0 quality control investment.
Q:Can you do OEM/private label for us?
A:Yes. OEM/private label is welcome. But please note we will provide private label service only if the first order is higher than 5000 pcs/sku.
Q:How long we can receive the goods after I paid the order?
A: We will dispatch your order within 15 working days after payment received, OEM/private label depends on a case by case basis.